# How to contact support

1. **In-Bot Support:** Within the bot's interface, there might be a 'Help' or 'Support' button. Clicking on this will often lead you to a direct chat with our support team or provide you with relevant resources.
2. **Email:** You can reach out to our support team via email at <support@websiteai.io> Please provide a detailed description of your issue or query, and our team will get back to you within 24 hours.
3. **Website Support Form:** Visit our [official website](https://websiteai.io/) and navigate to the 'Contact Us' or 'Support' section. Fill out the provided form with your details and a description of your issue, and we'll be in touch soon.
4. **Social Media:** We're active on various social media platforms. You can send us a direct message or mention us in a post on platforms like Twitter, Facebook, or Instagram. Our handle is @[`WebsiteAIBOT`](https://t.me/WebsiteAIBot).
5. **Community Forums:** We have a vibrant community of users who discuss, share, and help each other on our forums. You can post your questions there, and either our team or fellow users might provide solutions.

**Tip:** When reaching out to support, always provide as much detail as possible about your issue. Screenshots, error messages, and a clear description can help us assist you faster.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://website-ai-erc.gitbook.io/bot/help-and-support/how-to-contact-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.