> For the complete documentation index, see [llms.txt](https://website-ai-erc.gitbook.io/bot/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://website-ai-erc.gitbook.io/bot/help-and-support/how-to-contact-support.md).

# How to contact support

1. **In-Bot Support:** Within the bot's interface, there might be a 'Help' or 'Support' button. Clicking on this will often lead you to a direct chat with our support team or provide you with relevant resources.
2. **Email:** You can reach out to our support team via email at <support@websiteai.io> Please provide a detailed description of your issue or query, and our team will get back to you within 24 hours.
3. **Website Support Form:** Visit our [official website](https://websiteai.io/) and navigate to the 'Contact Us' or 'Support' section. Fill out the provided form with your details and a description of your issue, and we'll be in touch soon.
4. **Social Media:** We're active on various social media platforms. You can send us a direct message or mention us in a post on platforms like Twitter, Facebook, or Instagram. Our handle is @[`WebsiteAIBOT`](https://t.me/WebsiteAIBot).
5. **Community Forums:** We have a vibrant community of users who discuss, share, and help each other on our forums. You can post your questions there, and either our team or fellow users might provide solutions.

**Tip:** When reaching out to support, always provide as much detail as possible about your issue. Screenshots, error messages, and a clear description can help us assist you faster.
