> For the complete documentation index, see [llms.txt](https://website-ai-erc.gitbook.io/bot/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://website-ai-erc.gitbook.io/bot/troubleshooting-and-faqs/what-to-do-if-you-face-issues.md).

# What to do if you face issues

1. **Check Your Internet Connection:** Ensure you have a stable internet connection. If the bot isn't responding or is slower than usual, it might be due to connectivity issues.
2. **Contact Support:** If none of the above solutions work, reach out to the bot's support team. They'll be able to guide you further.

**Tip:** Always provide a detailed description of the issue when contacting support. This helps in quicker resolution.